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Emergency & Crisis Services – Missoula Community Resource Guide

If you or someone you know is in crisis, it can be hard to know where to turn. This guide highlights hotlines, crisis lines, and emergency shelters in Missoula that offer immediate support, safety, and connection to longer-term help.

If you are in immediate danger, call 911. For emotional or mental health support, you can call or text 988 to reach the Suicide & Crisis Lifeline 24/7.

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Crisis Hotlines & Warm Lines

These lines provide immediate support by phone or text. Many operate 24/7 and can help you talk through a crisis and find next steps.

Emergency Services (Police, Fire, Medical)

Phone: 911

Hours: 24/7

Who this serves: General public.

What they provide: Emergency police, fire, and medical response.

Suicide & Crisis Lifeline

Phone: 988

Hours: 24/7

Who this serves: General public; press 1 for Veterans.

What they provide: Suicide and mental health crisis support by trained counselors.

Montana Crisis Text Line

Phone: Text “MT” to 741741

Hours: 24/7

Who this serves: General public.

What they provide: Crisis support via text.

Montana Recovery Warmline

Phone: 1-877-688-3377

Hours: Hours vary; phone warmline

Who this serves: People seeking peer support for recovery.

What they provide: Peer support and non-crisis listening.

National Domestic Violence Hotline

Phone: 1-800-799-7233

Hours: 24/7

Who this serves: People experiencing or concerned about domestic violence.

What they provide: Confidential support, safety planning, and referrals.

YWCA Domestic Violence 24-Hour Crisis Line

Phone: 406-542-1944

Hours: 24/7

Who this serves: Survivors of domestic and sexual violence in Missoula.

What they provide: Local crisis support, advocacy, and connection to shelter and services.

Poverello Center Homeless Outreach Team

Phone: 406-493-7955

Hours: Hours vary

Who this serves: People experiencing homelessness.

What they provide: Street outreach, support, and connection to shelter and services.

Missoula Police Non-Emergency

Phone: 406-552-6300

Hours: 24/7

Who this serves: General public.

What they provide: Non-emergency law enforcement line.

MT Adult Protective Services Hotline

Phone: 844-277-9300

Hours: 24/7

Who this serves: Vulnerable adults; concerned community members.

What they provide: Reporting abuse, neglect, or exploitation.

Western Montana Mental Health Center – Crisis Contact

Phone: 406-532-9700

Hours: Mon-Fri 9am-5pm

Who this serves: Individuals seeking mental health support.

What they provide: Mental health services and referrals.

Emergency Shelter – Individuals

These shelters offer short-term, emergency shelter and support primarily for adults.

Poverello Center & Johnson Street Shelter

Address: 1110 W. Broadway; 1919 North Ave. W.

Phone: 406-728-1809

Hours: Supportive services 6am-8pm; nightly check-in 8:45pm

Who this serves: Homeless adults.

What they provide: Emergency shelter, showers, and laundry.

Housing Montana Heroes (Poverello Center)

Address: 1110 W. Broadway

Phone: 406-532-6690

Hours: Hours not listed

Who this serves: Montana Veterans experiencing homelessness.

What they provide: Supportive and transitional housing for Veterans, including housing at Valor House.

YWCA Pathways of Missoula

Address: 1800 S. 3rd St. W.

Phone: 406-543-6691

Hours: Walk-in Center Mon-Fri 12pm-4pm; 24/7 hotline

Who this serves: Survivors of domestic and sexual violence.

What they provide: Shelter, support groups, advocacy, and 24-hour crisis response.

Emergency Shelter – Families

These services focus on shelter and housing support for families and young parents.

Family Housing Center (YWCA)

Address: 1800 South 3rd St. W.

Phone: 406-543-6691

Hours: Mon-Fri 10am-2pm

Who this serves: Homeless families and survivors of domestic violence.

What they provide: Emergency housing, referrals, and supportive services.

Mountain Home Montana

Address: 2606 South Ave. W.

Phone: 406-541-4663

Hours: Mon-Fri 9am-5pm

Who this serves: Young mothers age 16-24 who are pregnant or parenting.

What they provide: Shelter, community, and supportive services for young mothers and their children.

Transitional Housing through YWCA

Phone: 406-543-6691

Hours: Hours not listed

Who this serves: Survivors of domestic violence and their families.

What they provide: Transitional housing, case management, and support services.

Help keep this emergency & crisis guide accurate

If you see missing crisis resources or changes in phone numbers, hours, or services, let us know so this page can remain a reliable tool for the community.

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